Refund Policy

At TS Kickstart, we strive to deliver quality products and excellent service. Please read our return and refund policy carefully before making a purchase.

1. Order Fulfilment & Refunds

  • Orders are processed within 10 business working days.

  • A refund may only be requested if your order has not been fulfilled within 10 business working days.

  • Due to high demand, fulfilment may in rare circumstances take longer than 12 working days.

  • Refund requests must be submitted via email to:
    📧 tskickstart@gmail.com

Refunds are processed only after internal review and approval.

Sneakers

  • Exchanges are allowed only if the sneakers are:

    • Completely unworn

    • In original condition

    • In original packaging

  • Customers are responsible for all delivery costs when requesting an exchange.

  • Worn, damaged, or used sneakers will not be accepted.

 

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